Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to get your orders to you as quickly and efficiently as possible. Please review our shipping guidelines below.
Processing & Handling Times
We process orders Monday through Friday (excluding holidays). Our processing times vary depending on the type of product ordered:
In-Stock Items: Typically ship within 2–3 business days.
Custom Orders: Typically ship within 3–7 business days. Please note that this timeline depends on the size and complexity of the order.
Custom Order Expectations
Because custom projects require specialized attention, we provide tailored timelines for every request. When you request a custom order, specific shipping and delivery expectations will be included directly in your formal quote. ### Shipping Rates & Delivery
Shipping charges for your order will be calculated and displayed at checkout. Delivery dates are estimates provided by the carrier and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive an email notification containing a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
Potential Delays
While we do our best to meet the timelines listed above, shipping delays may occur during high-volume seasons or due to carrier issues outside of our control. We appreciate your patience.